BQCIS

Moving Beyond Compliance to Operational Excellence

While a Quality Management System (QMS) audit confirms compliance, a Process & Performance Audit measures effectiveness and efficiency. Designed for organizations pursuing excellence, it evaluates how processes perform against benchmarks like Lean Manufacturing, Six Sigma, and internal performance goals.

BQCIS auditors go beyond conformity checks — analyzing workflows, identifying waste, evaluating process capability, and recommending data-driven improvements. Applicable to production, logistics, and service environments alike, our audits help uncover inefficiencies and enhance value creation.

Results include a comprehensive report with prioritized improvement actions to cut costs, shorten cycle times, and strengthen productivity, enabling measurable progress toward sustainable operational excellence.

Key Process & Performance Audit Activities

Value Stream & Process Mapping

Collaborative mapping of end-to-end value streams to visualize every activity — identifying value-added versus non-value-added steps. This diagnostic provides a clear baseline for eliminating waste (waiting, rework, motion, overproduction) and achieving leaner, faster processes.

Performance & Efficiency Assessment

In-depth review of process KPIs, on-site data collection, and analysis of cycle times, throughput, and defect rates. Evaluates adherence to standard work, workplace organization (5S), and the control of variation to ensure reliable, high-performing operations.

Key Benefits of Performance Audits

Identify Waste

Identify & Eliminate Waste

Highlights non-value-added activities, helping teams target cost drivers and increase process efficiency through lean principles.

Boost Productivity

Boost Productivity & Efficiency

Streamlines workflows, reduces delays, and increases throughput while improving cross-functional coordination.

Improve Quality

Improve Process Quality

Identifies sources of variation and waste, supporting defect reduction and capability improvement across processes.

Foster Lean Culture

Foster a Lean Culture

Establishes measurable performance baselines and drives ongoing continuous improvement across all levels of the organization.

Success Story

Process Audit Reduces Assembly Line Cycle Time by 30%

The Challenge:

A major manufacturer faced production delays and high work-in-progress inventory due to inefficient process flow and uneven workloads.

Our Solution:

BQCIS performed a comprehensive process audit using Lean methodology. Through value-stream mapping and direct time studies, we pinpointed rework loops and material flow inefficiencies, developing actionable improvement plans.

The Result:

Within three months, the facility reduced cycle time by 30%, work-in-progress by 50%, and improved overall equipment efficiency without new capital expenditure — achieving measurable performance gains and staff engagement.

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