BQCIS

Investigating Failures to Drive Continuous Improvement

Root Cause Analysis (RCA) is an essential process used by leading industries to identify the true causes behind product defects, equipment breakdowns, or quality failures. Instead of treating symptoms, BQCIS’s experts focus on the deeper engineering, process, or human factors contributing to an issue.

Our methodology integrates evidence-based data collection, metallurgical and laboratory testing, and advanced analysis tools such as FMEA, fault tree analysis, and cause-and-effect modeling. The result is actionable insight that helps organizations strengthen quality management systems, reduce risks, and prevent recurrence.

BQCIS RCA programs are aligned with international frameworks such as ISO 9001, ISO 45001, and Six Sigma, ensuring your organization achieves measurable improvement in operational reliability and product performance.

Our Root Cause Analysis Capabilities

Failure Mode & Effects Analysis (FMEA)

Identifying potential failure modes and prioritizing them by severity, occurrence, and detectability to mitigate future risks.

Fault Tree Analysis

Constructing logical models to trace the sequence of events leading to a system or process failure.

5-Why & Fishbone Diagram Analysis

Applying structured problem-solving tools to map and understand interrelated root causes of complex issues.

Metallurgical & Laboratory Testing

Performing microstructural, chemical, and mechanical analyses to validate physical failure hypotheses.

Data Collection & Evidence Preservation

Conducting controlled data gathering from site conditions, process logs, and instrumentation records.

Human & Organizational Factors Assessment

Analyzing procedural gaps, communication issues, and decision-making errors contributing to nonconformance.

Corrective & Preventive Action Design (CAPA)

Developing sustainable action plans that address both technical and systemic drivers of the root cause.

On-site RCA Workshops

Facilitating interactive workshops to train cross-functional teams in structured failure investigation methods.

Final Reporting & Documentation

Providing a comprehensive report detailing the analysis, root cause(s), and recommendations for management review.

Key Benefits of Root Cause Analysis

Benefit

Prevent Recurring Failures

Eliminate repeat issues through data-driven corrective measures and system-level improvements.

Benefit

Enhance Operational Efficiency

Streamline workflows and minimize production losses by addressing underlying process deviations.

Benefit

Support Risk-Based Decision Making

Enable management to allocate resources effectively using quantified risk and reliability data.

Benefit

Strengthen Quality Systems

Integrate RCA outcomes into quality management frameworks such as ISO 9001 and continual improvement cycles.

Success Story

Root Cause Investigation for Power Plant Turbine Blade Failure

The Challenge:

A regional power utility experienced unplanned turbine shutdowns due to repeated blade fractures, causing major production losses.

Our Solution:

BQCIS performed metallurgical RCA involving SEM analysis, hardness mapping, and fatigue modeling. The investigation revealed stress concentration and microstructural anomalies caused by improper heat treatment.

The Result:

The client implemented new heat treatment controls and inspection protocols, resulting in zero blade failures over two consecutive maintenance cycles.

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